Privacy Policy

Effective Date: October 1, 2025
Entity: Long Waves LLC
Contact: hello [at] longwaves [dot] org

This policy explains how we collect, use, and protect your information.

1. Information We Collect

  • Personal data: Name, email, billing information (via Stripe), account details.

  • Optional data: Reflections, forum posts, surveys, uploads.

  • Technical data: IP address, browser type, and analytics data via Squarespace, Circle, or Google Analytics.

2. How We Use Information

  • To deliver courses and community access

  • To process payments and send confirmations

  • To respond to inquiries or technical issues

  • To improve our Services and communications

    We never sell personal information.

3. Lawful Basis for Processing (EU/UK Users)

For users in the European Economic Area or UK, we process data under legitimate interest (to deliver purchased services) and contract necessity (to fulfill orders).

4. Data Storage & Security

Data is stored securely through GDPR-compliant third-party providers (Squarespace, Circle, Stripe, Google Drive). Access is restricted to authorized personnel.

5. Data Retention

We retain personal data only as long as necessary to provide Services, meet legal obligations, or resolve disputes. You may request deletion at any time.

6. Cookies & Analytics

We use cookies for site performance and analytics. You can adjust your browser settings to disable them.

7. Email Communication

By submitting your email, you consent to receive essential account messages and optional updates. You may unsubscribe at any time using the link provided.

8. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect their data.

9. Your Rights

You may request access, correction, or deletion of your personal data by contacting legal [at] longwaves [dot] org. We respond within 30 days.

10. International Transfers

By using our Services, you consent to the transfer of information to the United States, where privacy laws may differ from your jurisdiction.

11. Accessibility & Language

We aim for plain-language transparency. If you require this policy in an alternative format, please contact legal [at] longwaves [dot] org.

12. Changes

We may update this policy periodically. The “Effective Date” above reflects the most recent revision.